Privacy Policy

Effective Date: March 19, 2026

1. Introduction

At Bespoke Motorcar Company ("Bespoke," "we," "us," or "our"), we are committed to protecting the privacy of everyone who visits our website, inquires about our inventory, or engages our brokerage and acquisition services. This Privacy Policy describes the personal information we collect, how we use and share it, and the rights available to you.

By using our website at bespokemotorcar.com or contacting us about our services, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

Information You Provide Directly

• Contact details such as your name, email address, phone number, and mailing address

• Vehicle preferences, budget parameters, and acquisition or consignment requests

• Financial or financing-related information submitted when inquiring about purchasing or vehicle financing arrangements

• Any other information you voluntarily share when contacting us, requesting a vehicle evaluation, or submitting an inquiry form

Information Collected Automatically

• IP address, browser type and version, operating system, and device identifiers

• Pages visited on our website, time and date of visits, and referring URLs

• Browsing behavior and interactions with our website, collected through cookies and similar technologies

3. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance site functionality, remember your preferences, and analyze how our website is used. You may disable cookies through your browser settings; however, doing so may affect the availability of certain features.

We use Google Analytics to understand better how visitors interact with our website. Google Analytics collects data such as your IP address, device information, and browsing activity. We have configured Google Analytics to anonymize IP addresses before processing. Google may use the collected data in accordance with its Privacy Policy, including to improve Google's services and for advertising purposes across Google's network.
Temporary or session cookies do not retain personally identifiable information after your visit concludes.

 

4. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries, process vehicle sourcing or consignment requests, and deliver our brokerage services

• To facilitate financing discussions or connect you with trusted lending partners

• To improve our website, inventory presentation, and overall client experience

• To send you updates, market insights, or information about available vehicles—only where you have provided consent or an existing relationship permits such communication

• To comply with applicable legal obligations and protect the rights, property, and safety of Bespoke Motorcar Company and our clients

• To analyze aggregated, non-identifying data about website usage and client demographics to improve our services

5. Third-Party Sharing & Disclosure

We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

• With trusted service providers—such as website hosting, analytics platforms, and email systems—who assist us in operating our business and are contractually bound to keep your information confidential

• With financing partners or lenders, only to the extent necessary to fulfill a request you have made

• When required by law, court order, or governmental authority, or to protect the legal rights and safety of Bespoke Motorcar Company and our clients

• In connection with a merger, acquisition, or sale of business assets, in which case we will notify you and provide you with choices regarding your information

 

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by law. Usage and analytics data is generally retained for a shorter period unless required to improve the security or functionality of our website, or to comply with legal obligations.

 

7. Data Security

We employ appropriate technical and organizational measures—including encrypted data transmission (SSL/TLS), secure hosting infrastructure, and controlled internal access—to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security
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8. Your Privacy Rights

Your rights are primarily governed by the North Carolina Consumer Privacy Act (NCCPA), supplemented by the North Carolina Identity Theft Protection Act and applicable consumer protection laws. Depending on your jurisdiction, you may have the right to:

• Access or obtain a copy of the personal information we hold about you

• Request correction of inaccurate personal information

• Request deletion of your personal information, subject to legal limitations

• Opt out of marketing communications at any time by contacting us or using

• unsubscribe links in our emails

• Withdraw consent previously given for processing, where consent is the basis for such processing

• Lodge a complaint with a data protection authority if you believe your rights have been violated

To exercise any of these rights, please contact us using the information provided in Section 12 below.

 

9. Children's Privacy

Our website and services are intended for adults and are not directed at individuals under the age of 16. We do not knowingly collect personal information from minors. If you believe a child under 16 has submitted personal information to us, please contact us, and we will promptly delete it.

 

10. Third-Party Links

Our website may contain links to third-party websites, including vehicle history report services, financing partners, and automotive platforms. This Privacy Policy does not apply to those external sites. We encourage you to review the privacy policies of any third-party websites you visit.

 

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Continued use of our website after any changes constitutes your acceptance of the updated policy. We encourage you to review this page periodically.

 

12. Contact Us

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:

Bespoke Motorcar Company
5265 Capital Blvd, Suite 5289
Raleigh, NC 27616
Phone: (919) 356-2144
Email: bespokemotorcarcompany@gmail.com
Website: bespokemotorcar.com